> For the complete documentation index, see [llms.txt](https://docs.neoflix.care/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neoflix.care/level-2-in-action/13.1-the-neoflix-approach/13.3-learning-from-variety-or-best-practices.md).

# 13.3 Learning from variety or best practices

## **Comfort of Infant: Empowering Nurses**

* **Observation:** Video reviews highlighted an opportunity to optimize infant comfort during NICU procedures. Nurses, having the most in-depth knowledge of each infant, were identified as ideally placed to assess sedation needs.
* **Action:** This insight was shared with the entire team, encouraging nurses to take a more proactive role in determining sedation levels.
* **Outcome:** Subsequent video review sessions demonstrated a positive shift, [with nurses exhibiting increased assertiveness in ensuring infant comfort during procedures.](https://lennartvandermolens-organization.gitbook.io/overig/summaries-articles/4.-record-reflect-and-refine)

## **Parents' Perspective: Enhancing Care Through Collaboration**

* **Valuable Insights:** Inviting parents to review stabilization recordings provided an invaluable window into their experiences. This direct feedback revealed their thoughts, feelings, and needs during that critical period.
* **Integrating Feedback:** Key insights from parents were shared during *Neoflix* sessions, enriching discussions and [fostering a deeper understanding of how to best support families](https://lennartvandermolens-organization.gitbook.io/overig/summaries-articles/4.-record-reflect-and-refine).