Neoflix
  • Welcome
    • Welcome
    • Who is this for?
    • Quick-start
      • FAQ's
    • Neoflix
      • Make every clinical encounter a learning opportunity
      • Streamlining neonatal Care: a success story
      • How it works
  • LEVEL 1: Fundamentals
    • LEVEL 1: FUNDAMENTALS
    • 1. Preproduction
      • 1.1 Beyond the procedure
      • 1.2 Use cases
      • 1.3 History of videorecording in healthcare
      • 1.4 Unburdening the process
    • 2. Planning your initiative
      • 2.1 Pioneer team
      • 2.2 Gaining team buy-in
      • 2.3 Resources
    • 3. Safe, Simple & Small
      • 3.1 Safe
      • 3.2 Simple
      • 3.3 Small
    • 4. Learning from success stories
      • NICU in Philadelphia, Pennsylvania, USA
      • NICU in Vienna, Austria
      • NICU in Melbourne, Australia
      • NICU in Leiden, the Netherlands
      • 4.1 Share your experience
  • LEVEL 2: In Action
    • LEVEL 2: In action
    • RECORD
    • 5. Preparation and Consent
      • 5.1 Obtain Consent
      • 5.2 Case selection
      • 5.3 Privacy Considerations
    • 6. Recording equipment
      • 6.1 Fixed cameras
      • 6.2 Mobile cameras
      • 6.3 Wearable cameras
      • 6.4 Patient monitoring systems
      • 6.5 Motion-detecting cameras
    • 7. Creating footage
      • 7.1 Steady Footage
      • 7.2 Clear Audio
      • 7.3 Lighting
    • 8. Recording during the Intervention
      • 8.1 Positioning
      • 8.2 Settings
      • 8.3 During recording
    • 9. After the Intervention
      • 9.1 File Transfer and Backup
      • 9.2 Simple Video Editing
      • 9.3 Metadata and Archiving
    • REFLECT
    • 10. Previewing
      • 10.1 Questions to ask during previewing
    • 11. Let's Neoflix
      • 11.1 Getting the most out of your Neoflix session
      • 11.2 A Safe Learning Environment
      • 11.3 Tasks of the chair
      • 11.4 Unlocking Insights
    • REFINE
    • 12. Improving Care Through the Neoflix approach
    • 13.1 The Neoflix approach
      • 13.1 Protocol or equipment adjustment
      • 13.2 Input for research
      • 13.3 Learning from variety or best practices
      • 13.4 Development of training programs or educational material
    • 14. Education and training
    • 15. Recordings for research
    • 16. Tool for implementing new practices
  • Level 3: Growth
    • LEVEL 3: GROWTH
    • 17. Continuous Improvement
    • 18. Expanding Your Video Program
      • 18.1 Revolutionize Reflection in Medical Care: Join the Network
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  • Effective Communication: A Multi-Pronged Approach
  • Intubation Commands Video: Standardizing Technique

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  1. LEVEL 2: In Action
  2. 13.1 The Neoflix approach

13.4 Development of training programs or educational material

LUMC example

Previous13.3 Learning from variety or best practicesNext14. Education and training

Last updated 9 months ago

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Effective Communication: A Multi-Pronged Approach

  1. Challenge: Video reviews consistently revealed difficulties in closed-loop communication. Discussions highlighted the need for clear, specific instructions and responses.

  2. Initial Intervention: Best-practice communication examples were compiled into a video and integrated into the Newborn Life Support (NLS) training for all NICU staff.

  3. Evolving Insights: Subsequent sessions uncovered additional communication-related themes, including the importance of role assignment and pre-procedure equipment checks.

  4. Structured Solution: The need for a formalized 'time-out' was recognized. It could promote active participation, clarify roles, and ensure preparedness.

  5. Collaborative Design: A draft 'time-out' checklist was developed and refined through feedback from medical and nursing staff.

  6. Testing & Evaluation: . This led to further adjustments before final implementation.

Intubation Commands Video: Standardizing Technique

  • Challenge: Video reviews exposed inconsistencies in how intubation commands were interpreted, hindering effective teamwork.

  • Solution: A training video was created, demonstrating precise techniques and movements associated with each command. This was presented to the team to ensure standardized understanding.

  • Outcome: Subsequent sessions confirmed that this intervention successfully

The checklist was tested on video, with the recording evaluated during a review session
addressed the issue of command interpretation.