Neoflix
  • Welcome
    • Welcome
    • Who is this for?
    • Quick-start
      • FAQ's
    • Neoflix
      • Make every clinical encounter a learning opportunity
      • Streamlining neonatal Care: a success story
      • How it works
  • LEVEL 1: Fundamentals
    • LEVEL 1: FUNDAMENTALS
    • 1. Preproduction
      • 1.1 Beyond the procedure
      • 1.2 Use cases
      • 1.3 History of videorecording in healthcare
      • 1.4 Unburdening the process
    • 2. Planning your initiative
      • 2.1 Pioneer team
      • 2.2 Gaining team buy-in
      • 2.3 Resources
    • 3. Safe, Simple & Small
      • 3.1 Safe
      • 3.2 Simple
      • 3.3 Small
    • 4. Learning from success stories
      • NICU in Philadelphia, Pennsylvania, USA
      • NICU in Vienna, Austria
      • NICU in Melbourne, Australia
      • NICU in Leiden, the Netherlands
      • 4.1 Share your experience
  • LEVEL 2: In Action
    • LEVEL 2: In action
    • RECORD
    • 5. Preparation and Consent
      • 5.1 Obtain Consent
      • 5.2 Case selection
      • 5.3 Privacy Considerations
    • 6. Recording equipment
      • 6.1 Fixed cameras
      • 6.2 Mobile cameras
      • 6.3 Wearable cameras
      • 6.4 Patient monitoring systems
      • 6.5 Motion-detecting cameras
    • 7. Creating footage
      • 7.1 Steady Footage
      • 7.2 Clear Audio
      • 7.3 Lighting
    • 8. Recording during the Intervention
      • 8.1 Positioning
      • 8.2 Settings
      • 8.3 During recording
    • 9. After the Intervention
      • 9.1 File Transfer and Backup
      • 9.2 Simple Video Editing
      • 9.3 Metadata and Archiving
    • REFLECT
    • 10. Previewing
      • 10.1 Questions to ask during previewing
    • 11. Let's Neoflix
      • 11.1 Getting the most out of your Neoflix session
      • 11.2 A Safe Learning Environment
      • 11.3 Tasks of the chair
      • 11.4 Unlocking Insights
    • REFINE
    • 12. Improving Care Through the Neoflix approach
    • 13.1 The Neoflix approach
      • 13.1 Protocol or equipment adjustment
      • 13.2 Input for research
      • 13.3 Learning from variety or best practices
      • 13.4 Development of training programs or educational material
    • 14. Education and training
    • 15. Recordings for research
    • 16. Tool for implementing new practices
  • Level 3: Growth
    • LEVEL 3: GROWTH
    • 17. Continuous Improvement
    • 18. Expanding Your Video Program
      • 18.1 Revolutionize Reflection in Medical Care: Join the Network
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  • Effective Communication: A Multi-Pronged Approach
  • Intubation Commands Video: Standardizing Technique

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  1. LEVEL 2: In Action
  2. 13.1 The Neoflix approach

13.4 Development of training programs or educational material

LUMC example

Previous13.3 Learning from variety or best practicesNext14. Education and training

Last updated 10 months ago

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Effective Communication: A Multi-Pronged Approach

  1. Challenge: Video reviews consistently revealed difficulties in closed-loop communication. Discussions highlighted the need for clear, specific instructions and responses.

  2. Initial Intervention: Best-practice communication examples were compiled into a video and integrated into the Newborn Life Support (NLS) training for all NICU staff.

  3. Evolving Insights: Subsequent sessions uncovered additional communication-related themes, including the importance of role assignment and pre-procedure equipment checks.

  4. Structured Solution: The need for a formalized 'time-out' was recognized. It could promote active participation, clarify roles, and ensure preparedness.

  5. Collaborative Design: A draft 'time-out' checklist was developed and refined through feedback from medical and nursing staff.

  6. Testing & Evaluation: . This led to further adjustments before final implementation.

Intubation Commands Video: Standardizing Technique

  • Challenge: Video reviews exposed inconsistencies in how intubation commands were interpreted, hindering effective teamwork.

  • Solution: A training video was created, demonstrating precise techniques and movements associated with each command. This was presented to the team to ensure standardized understanding.

  • Outcome: Subsequent sessions confirmed that this intervention successfully

The checklist was tested on video, with the recording evaluated during a review session
addressed the issue of command interpretation.