8.3 During recording

5.5 Communication During Recording: How to acknowledge recording without impacting the patient experience.

  • Pre-procedure Announcement: A brief, clear statement before the procedure informs everyone (including patients if conscious) that recording is in progress.

  • Minimize Verbal Cues: Avoid unnecessary commentary during recording; focus on essential communication related to patient care.

  • Patient-Centered Approach: Prioritize patient comfort and privacy. If the patient expresses concern, address it sensitively or potentially stop recording if appropriate.

Handling Complications or Deviations: How to navigate unexpected events while recording.

  • Documentation Goal: Remember, recordings capture real-world care, including complications. This data is valuable for analysis and improvement. Complications have to be reported regardless of wheter a video has been made.

  • Don't Stop Prematurely or start too late: Unless necessary for patient safety, continue recording to document the response and management of the event, including the preparation and time-out.

  • Post-Event Review: Use unforeseen events as especially rich learning opportunities in video review sessions.

Capturing Patient Interactions: Recording consent processes and elements relevant to patient-provider dynamics.

  • Sensitivity: Prioritize patient privacy – tailor camera angles and audio settings to respect confidentiality while still capturing essential interactions.

  • Consent Documentation: If verbal consent is obtained, ensure the recording clearly captures the process.

  • Valuable Insights: Observing patient-provider communication can reveal areas for improvement in fostering trust and shared decision-making.

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